Privacy Policy
Effective November 11, 2026
PCRescue Labs, LLC ("we") makes PCRescue Kit. This policy explains what information we collect and why. The short version: the Kit does not collect information about you or your PC.
The app
- Free version. It makes no network connections. It sends nothing to us or anyone else.
- Paid version. It checks our servers for updates. That check sends no personal information, no information about your PC, and no usage data.
- Licence keys are checked on your PC. The app does not contact us to activate.
- No tracking. The app has no telemetry, analytics, or advertising.
- Fixes run on your PC using Windows' own tools. Their results stay on your PC.
When you contact us or buy
- Download emails. If you give us your email to get a download link, we use it to send that link and occasional product news. Every message has an unsubscribe link.
- Purchases. Payments are handled by Stripe. We never see or store your full card number. We keep your name, email and order details to deliver your licence key and provide support.
- Support. If you email us, we keep the messages so we can help you.
Who we share it with
We do not sell or rent your information. We share it only with services that help us run the business: our payment processor, our email delivery service, and our website host. They may use it only to provide those services to us. We may also disclose information if the law requires it.
How long we keep it
We keep purchase records as long as needed for tax and accounting. We keep your email address until you unsubscribe or ask us to delete it.
Your choices
You can unsubscribe from emails at any time. You can ask us to show, correct or delete the information we hold about you by emailing support@pcrescuelabs.com.
Security
Information we keep is sent and stored using modern encryption.
Children
Our products are not directed to children under 13, and we do not knowingly collect their information.
Changes
If we change this policy, we'll update the date at the top of this page.
Contact
PCRescue Labs, LLC, Portland, Maine
support@pcrescuelabs.com