Support

Email us and a real person will answer, usually within one business day.

Please include your Windows version, what you were trying to do, and any error message. A screenshot helps.

Common questions

Windows says "Windows protected your PC." Is the Kit safe?

Yes. Windows shows this warning for new software it hasn't seen often. Click More info, check that the publisher is PCRescue Labs, LLC, then click Run anyway.

Will a fix break anything?

Each fix uses Windows' own built-in tools. The Kit tells you what a fix will do and asks before it changes anything.

Does the Kit send my data anywhere?

No. The free version never connects to the internet. Paid versions only check for updates. See our privacy policy.

I lost my licence key.

Email us from the address you used to buy, and we'll send it again.

How many PCs can I use my licence on?

One licence covers up to 5 PCs in your household.

How do I get a refund?

Email us within 30 days of purchase for a full refund.

How do I uninstall it?

Open Settings > Apps > Installed apps, find PCRescue Kit, and choose Uninstall.